By John Austin Unachukwu
The Federal Competition and Consumer Protection Commission (FCCPC) has emerged third-best overall performing agency of the Federal Government of Nigeria in Ease of Doing Business (Executive Order EO1) assessment of Ministries, Departments and Agencies (MDAs) for the period June 2017 to May 2019.
This was contained in the 2019 compliance report on EO1 released recently by the Presidential Enabling Business Environment Council (PEBEC).
Key indicators for assessment include transparency and efficiency.
During the period under review, it was noted that FCCPC continued in its aggressive approach to improving consumer experience and responsiveness of industry to consumer preferences and dissatisfaction.
Further, the Commission was recognised for deepening and strengthening its relationship and collaboration with other regulators and industry, enhancing its visibility and transforming many of its processes by deploying technology.
Most of all, the Commission succeeded in securing consensus around, and ultimate presidential assent to the Federal Competition and Consumer Protection Bill, which expanded its mandate to include competition regulation.
There has been significantly higher consumer confidence and industry respect in and for the Commission.
FCCPC CEO Babatunde Irukera described the assessment as “encouraging, humbling and challenging because it recognises the effort to better positive treatment of consumers in an environment where there is still so much to do.”
He said it was “truly humbling to move from the previous obscurity of the agency to this level of superiority.”
Acccording to him, this was “a testament to what is possible when all work together to focus on, and prioritise what is really most important, and the greatest asset of this country – its people.”
He urged the Commission to strive not only to be the best performing nationally, but to be internationally regarded.